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Signed in as:
filler@godaddy.com
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Aarzhome.com does not accept returns or exchanges on any furniture as all our furniture pieces are made to order . Returns will not be accepted for the following reasons - item to large, wrong dimensions, incorrect fit, etc. For any reason if a change of mind on your choice of order placed on Aarzhome.com please contact us at info4u@aarzhome.com within 24 hours of placing the order to cancel and the amount will be refunded in the original form pf payment. After the 24 hours window orders may be cancelled and will be refunded in the form of a store credit.
The customer is responsible for knowing that all elevators, stairwells, corridors and doorways of their house or apartment will permit normal delivery. We are not responsible for furniture that does not fit and will give no refunds if this occurs.
Damages and issues
Damages to the merchandise while in transit , or defects in manufacturing are rare , but unfortunately do happen. We understand and share in your frustration and we will do everything we can to take care of the issue .
Please inspect your order upon reception and contact us immediately with in 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
When in a case a refund is approved the merchandise will be subjected to a restocking fee of 25% which will not be refunded , the customer is responsible for shipping the merchandise back to the warehouse which will be stated in the return approved email send back to the customer. Shipping and delivery charges are nonrefundable.
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